The client faced a significant challenge when they expanded their beverage portfolio by acquiring a beer brand. This marked their first venture into the beer market, and they sought industry experts to develop and build their understanding of the brewing process. First Key stepped in to provide the necessary expertise and support and reviewed monthly production data of the brands, offering comments and suggestions to improve the brewing process. Acting as the single point of contact for non-conforming products, First Key maintained a log of technical issues and resolutions, ensuring that the client had a clear record of any brewing-related process deviations. First Key participated in problem-solving analyses, considering current materials, processes, equipment, and procedures, and made recommendations for the best solutions. Additionally, First Key took part in sensory sessions, providing valuable feedback on the production of the brand. First Key developed a brand profile sheet, a brand specification sheet, and a quality sampling plan for the beer brand. First Key also created a list of necessary documents for future co-manufacturing initiatives and advised on alternating proprietorship agreements. First Key delivered beer training for the client’s team and established routine follow-ups, ensuring that all improvements were implemented and sustained. As a result, the client’s team was upskilled in beer processes and procedures, positioning them for future success in the beer market.
